Shishir Subedi
System Monitoring • Troubleshooting • Backup Management • Network Support
Pokhara-based IT Support Specialist maintaining critical hospital infrastructure with focus on system reliability, proactive monitoring, and rapid incident response.
Currently seeking IT Support, System Administration, and Infrastructure Engineer opportunities.
ABOUT SHISHIR
I am an IT Support Specialist with a strong background in maintaining critical hospital infrastructure. In environments where downtime can impact patient care, reliability isn't just a metric—it's a necessity.
My expertise lies in proactive system monitoring, rapid incident response, and ensuring data integrity through rigorous backup protocols. I thrive in high-pressure situations where quick thinking and technical precision are required.
Currently based in Pokhara, Nepal, I am open to remote opportunities or relocation for the right challenge. When I'm not troubleshooting network issues, I'm exploring new technologies to optimize system performance.
TECHNICAL SKILLS
System Monitoring
Troubleshooting
User Access Management
Backup Management
Log Analysis
Network Troubleshooting
System Reliability
Security Protocols
CASE HIGHLIGHTS
24 / 7 System Monitoring
Implemented a proactive monitoring dashboard using Nagios/Zabbix, reducing downtime by 40% and identifying issues before they impacted clinical operations.
Incident Troubleshooting & RCA
Led the root cause analysis for a major network outage, identifying a faulty switch config and restoring services within 15 minutes. Documented SOPs to prevent recurrence.
User Access & Reliability
Streamlined the IAM process for hospital staff, ensuring least-privilege access while reducing ticket resolution time for password resets by 60%.
Backup & Preventive Maintenance
Automated daily backup verification scripts for patient data, ensuring 100% data recoverability during a recent ransomware scare simulation.
EXPERIENCE
Chief Technology Officer & Project Manager
Spearheading technology strategy and overseeing end-to-end project delivery. Managing cross-functional teams, driving technical decisions, and ensuring projects are executed on time and within scope across multiple client engagements.
IT Support Specialist
Providing frontline IT support across clinical and administrative departments. Responsible for hardware/software troubleshooting, network diagnostics (LAN, IP, router/switch), user account management, and system security compliance. Coordinating with vendors for escalated issues while maintaining IT inventory, documentation, and staff training programs.
IT Support & Consultant
Maintained hospital IT infrastructure including networks, workstations, and cybersecurity protocols. Managed the hospital's web presence and digital platforms, performed routine backups and security audits, and coordinated vendor relationships for equipment upgrades and repairs.
Graphic Designer
Designed marketing collateral and print materials using the Adobe Creative Suite (Photoshop, Illustrator, InDesign). Collaborated directly with clients to translate briefs into polished, production-ready creative solutions.
FROM THE BLOG
Thoughts, guides, and field notes.